Paystack Microfinance Bank is building banking with care. We’re focused on creating reliable financial infrastructure that helps businesses and individuals manage and grow their money over time.

We operate as a separate company, building on nearly a decade of Paystack’s work in digital commerce and expanding beyond payments into credit, yield, treasury management, and embedded banking tools. Our approach is deliberate, long-term, and grounded in trust.

Through our fully license identity, we provide modern banking services offering business accounts, sophisticated treasury management, and seamless transfers to the most ambitious companies .

This is a once-in-a-generation opportunity to build the future, and we are adamant about creating the most optimal place to work on the continent while we do it.About the Compliance Operations Analyst role 

What you’ll be doing

About the Role

We are looking for a Compliance Operations Specialist to help us build the foundation for a bank that businesses can trust with their cash.

As a Compliance Operations Specialist for the MFB, you will be the guardian of our banking license. This position deals requires knowledge of the complexities of deposit-taking, account management, and banking regulations.

You will work at the intersection of traditional banking compliance and digital innovation. You will ensure that every account opened and every transaction processed meets the strict standards set by the Central Bank of Nigeria (CBN) and the Nigeria Deposit Insurance Corporation (NDIC), without compromising the speed our customers love.

You will serve as a trusted advisor to both merchants and internal teams, ensuring that accounts receive prompt, seamless support while also identifying opportunities for process improvements and efficiency gains.

Location: Lagos, Nigeria

Reports to: Head, Legal and Compliance

Key Responsibilities

• ERM Framework: Design and implement the MFB's Enterprise Risk Management framework, including risk appetite statement, risk register, KRIs, and risk dashboards for real-time leadership visibility.

• Enterprise Risk Assessment: Conduct enterprise-wide risk assessments across operational, credit, market, liquidity, strategic, and reputational risk categories.

• Risk Mitigation & Resilience: Lead risk mitigation strategies and escalation protocols, and own the Business Continuity Plan and Disaster Recovery framework.

• Regulatory Filings: Support the Head of Legal and Compliance with CBN and NDIC filings (e.g., e-FASS, NFIU STRs/SARs), exam-readiness documentation, and sanctions/PEP screening processes.

• Regulatory Monitoring: Track regulatory developments and circulars from the CBN, NDIC, and NFIU, advising on their operational impact and required changes.

• Product Compliance: Partner with Product Managers to risk-assess new banking features (e.g., fixed deposits, overdrafts, lending products) before launch, ensuring BOFIA and CBN compliance.

• Third-Party Risk: Assess and manage vendor and third-party risks across fintech partners, technology providers, and outsourced service arrangements.

• Fraud Risk & Investigations: Monitor and escalate suspected fraud, develop fraud typologies specific to the MFB's products, and refine detection rules with Operations and IT.

• Risk Reporting & Governance: Prepare risk reports for the Board Risk Committee, senior leadership, and regulators, and maintain current compliance and risk policies.

• Risk Culture: Drive risk awareness across the organisation through training programmes, awareness initiatives, and cross-functional engagement.

Requirements

• Minimum of 4 years’ experience in risk management, compliance, or internal control within a Commercial Bank, Microfinance Bank, or Digital Bank (Neobank).

• Demonstrated experience building or significantly contributing to an Enterprise Risk Management (ERM) framework — including risk registers, risk appetite statements, and KRI development.

• Deep knowledge of the Banks and Other Financial Institutions Act (BOFIA 2020), CBN Circulars regarding MFBs, and NDIC requirements.

• Strong understanding of risk categories relevant to banking: operational risk, credit risk, liquidity risk, market risk, and reputational risk.

• Experience with regulatory examinations, audit readiness, and preparing regulatory returns.

• A strong understanding of payments processing, transaction flows, settlement mechanisms, and dispute resolution.

• Integrity and courage to escalate risks and say “No” when the bank’s licence is at stake with empathy and clarity.

• Meticulous, investigative mindset with the ability to trace risks across systems, processes, and partners.

• Comfortable using modern banking core applications, compliance software, and risk management tools. Experience with SQL is a significant advantage.

• A clear interest in leveraging technology to solve operational problems and automate risk and compliance processes.

• Strong communicator who can translate complex risk concepts into clear, actionable guidance for technical and non-technical stakeholders.

Nice to have

• Professional certification in risk management or compliance (e.g., ACAMS, ICA, FRM, CRISC, or equivalent).

• Experience with risk management tools and GRC (Governance, Risk, and Compliance) platforms.

• Familiarity with data analytics tools (e.g., Metabase, SQL, Excel/Power BI) for risk reporting and monitoring.

• Experience building prototypes, workflows, and automations using tools like Retool, Zapier, n8n, Replit, or Cursor.

• Experience managing high-value merchant disputes and financial reconciliations.

• Prior experience in a startup or high-growth environment building compliance or risk functions from scratch.

Benefits

• Competitive salary and compensation package

• Full medical coverage

• Fully covered parental leave

• Smart, kind colleagues who’re invested in your growth

We are an equal opportunity employer and prohibit discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives.