About Paystack

Paystack’s mission is to power African ambition. Over 300K businesses across Nigeria, South Africa, Ghana, and Kenya use Paystack’s modern payments gateway, including Qatar Airways, MTN, Burger King, UPS, Africa World Airlines, AXA Mansard Insurance, FairMoney, PiggyVest, Crocs, Under Armour, Richemont Lifestyle Group, and many others.

Over the last 10 years, we’ve built products that have helped shape online payments in Africa, from automated recurring payments to direct bank payments and automated chargebacks. Today, Paystack is part of The Stack Group (TSG), a family of technology brands building modern infrastructure across payments, banking, consumer products, and emerging technologies.

At Paystack, we hire talented people, treat them with genuine respect, and give them the space, resources, and support to do the best work of their lives. We’d love your help.

About the role

Our team is looking for a People Lead to join the People team in Nigeria. You will play a critical role in shaping the employee experience, strengthening manager capability, and ensuring our people practices are thoughtful, scalable, and aligned to business goals. This is a hands-on role for someone who thrives in a fast-paced, high-growth environment and can balance strategy with execution. You will partner closely with leaders across the business to support team health, performance, organisational effectiveness, employee relations, talent management, and people programs that help Paystack build and retain exceptional talent. The successful candidate must be able to work across a wide range of teams and situations with sound judgment, empathy, discretion, and strong execution. This role will report to the Head of People, and it is strongly preferred that the candidate is based in Lagos, Nigeria.

We’ll trust you to

• Own end-to-end delivery for a clearly defined area of work, setting priorities and driving outcomes that support team and company goals.

• Collaborate closely with cross-functional partners (product, design, engineering, operations, and customer teams) to translate strategy into pragmatic plans and measurable results.

• Define, monitor and report on success metrics; use data to inform decisions and iterate quickly.

• Identify and manage risks, escalate when necessary, and ensure timely resolution of blockers.

• Document key decisions, maintain clear change management processes, and contribute to continuous improvement of team processes.

• Coach and support colleagues where relevant, sharing knowledge to raise the team’s capability.

You’ll thrive in this role if you

• You are outcome-oriented and take ownership from problem definition through to delivery and measurement.

• You communicate clearly and adaptably across technical and non-technical audiences.

• You use data to prioritise work and make trade-offs under uncertainty.

• You are collaborative, open to feedback, and comfortable working in fast-moving, cross-functional teams.

• You maintain high standards for quality and are pragmatic about shipping iterative improvements.

Benefits

• Competitive compensation package and benefits

• 13th month bonus

• TSG Equity compensation

• Full medical coverage

• Wellbeing stipend

• Generous leave and sabbatical policies

• Hybrid working environment

• Smart, kind colleagues who are invested in your growth.

Paystack is an equal opportunity employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, colour, religion, ethnicity, sexual orientation, nationality, marital status, gender, or age.